An independent planning resource for Ottawa businesses and organizations

Field notes / The resource desk

For people who have to make the call.

No hot takes for their own sake. Just frameworks, questions, and plain language for the decisions behind a useful website.

Field note 01

The homepage is not your elevator pitch.

A better way to decide what earns the first screen — and what can wait.

Field note 02

A sitemap is a conversation, not a tree.

Use structure to expose the decisions your team has been avoiding.

Field note 03

Local is a design constraint.

What Ottawa audiences need from a digital front door is often wonderfully specific.

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Start where it feels stuck.

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A note, occasionally

Small observations about making digital work more legible.

Ottawa · Ontario · CanadaBuilt for clearer decisions